khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 9611158275
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) received to complete the login process. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, click "send OTP" and wait for the verification code. If you don't receive the OTP, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once reinstalled, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the khelplay?
The app allows a minimum withdrawal amount of Rs. 100, which is higher than other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.
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